Team@PharmaTech

Your Partner in Digital Excellence: Business Process Assessment and Gap Analysis

Pendragon PharmaTech is a new venture dedicated to providing Business IT consultancy services for the life sciences industry. With a proven track record in driving digital transformation across major global organizations, our Senior Business IT Consultant profile embodies deep expertise in business process assessment, optimization, and implementation leadership. This unique combination of capabilities positions PendragonPharmaTech to tackle complex digital challenges in highly regulated environments, merging technology with business insights to achieve impactful outcomes.

Core Competencies

Digital Business Process Assessment

  • In previous roles, we have delivered comprehensive assessments for leading organizations such as GSK and Novartis, focusing on laboratory systems, manufacturing execution, and supply chain management.

  • We identified process inefficiencies and bottlenecks, developing targeted automation solutions that drove operational efficiency and ensured regulatory compliance.

Gap Analysis & Process Optimization

  • The team led critical gap analyses, including the Digital Plant Maturity Model (DPMM) for Merck, evaluating operational frameworks to uncover automation opportunities that enhanced productivity and aligned with quality management systems.

Digital Business Process Strategy & Execution

  • Our expertise in BPMN 2.0 allowed us to map, model, and optimize business processes through executable frameworks, facilitating streamlined workflows and scalability across business functions.

  • As key contributors within Roche's Digital Development Acceleration Team (DAT), we optimized clinical regulatory submissions through process mapping, tool evaluation, and model implementation, significantly reducing submission timelines to healthcare authorities.

  • We have successfully led PPM tool assessments and crafted implementation roadmaps for multiple organisations, integrating change management strategies to ensure effective tool adoption across cross-functional business units.

Implementation Leadership – ELN & CDS Rollouts

  • We have managed the global rollout of Electronic Laboratory Notebooks (ELN) and Chromatography Data Systems (CDS), ensuring seamless integration, regulatory compliance, and operational optimization within R&D and quality environments.

Strategic Road mapping & Business Case Development

  • The team supported Roche’s Personal HealthCare Compliance Office (pHCO) in identifying high-impact business cases for future IT strategies, contributing to the development of a comprehensive IT roadmap aligned with long-term business objectives.

Leadership & Change Management

  • Demonstrated a proven ability to lead cross-functional teams through transformation projects, ensuring alignment between business needs and IT strategies.

  • Employed Agile, SAFe, and Waterfall methodologies to deliver robust, scalable solutions that fostered business growth and maintained compliance.

Conclusion

As a new consultancy, Pendragon PharmaTech is poised to be an invaluable partner for organizations in the life sciences sector seeking to implement high-impact digital transformations. With our extensive experience in both process design and execution, Pendragon PharmaTech will offer the leadership necessary to achieve operational excellence and sustainable competitive advantage.